Refund policy

Last updated: 18 October 2026

Payments are not switched on yet. Everything is free right now and nobody is being charged. The $9/month membership described here will only start once we activate payments, and we will tell you in the app first.

Our promise

Each billing month you pay, we must send you at least one match — a profile with 50% or higher compatibility that passes your age, distance and deal-breaker filters. If we do not, you get that month's $9 back automatically. You do not need to ask.

How it is checked

At the end of each billing period we count the matches sent to you during that period. Zero means a full refund of that period's payment, to your original payment method, usually within 5–10 business days depending on your bank.

Other cases

• Free period: nothing is charged before your first real date, so there is nothing to refund.
• Cancel any time in Settings → Membership; access continues to the end of the paid month. Payments are otherwise non-refundable once a match was sent.
• Mistakes or double charges: contact us and we will fix them.
• EU/UK consumers: your statutory rights are not affected.

Contact: [support email — not yet configured].